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Working as a haulier driver is no mean feat. The multiple deliveries they make every day, coupled with waiting times at depots, are just some of the recurring issues they face on a consistent basis. This changed with the arrival of the DBS Purchasing Card (P-Card), a contactless payment method that eliminates manual paper-based processes so that drivers can complete their deliveries faster and with ease.
We spent a day documenting drivers’ daily routines and walking a mile in their shoes. It was quickly apparent that even though some days feel like an uphill struggle, it was resolve and a sense of purpose that gave them the impetus to do the best with whatever they had.
An explainer video was also created to communicate the key benefits in bite-sized portions.